Client/Patient Bill of Rights
As a client of Rolling Hills Pet Clinic:
We encourage you to partner in tailoring your pet’s medical treatment plan & ask questions until you fully understand the medical needs of your pet.
You deserve to be treated with courtesy and respect by all members of your pet care team and have your time valued, feelings validated, and wishes regarding the care of your pet honored.
- Expect high-quality medicine.
- Expect our facility to be clean, safe, and comfortable.
- Expect us to handle your pet gently and treat them with kindness at all times.
- Request an itemized treatment plan (estimate).